Complete Outsourcing or Hybrid Model BDC Services

Your “Own” team offsite with the feeling as if we are right upstairs or next door.

NVS BDC and LCC services will work in any web-based CRM providing customized reporting documents to maintain up to date accuracy with every lead, no matter the source. These services can be combined for a customized package of services. All of the A La Carte Menu items are billed on a tier based pricing that is dependent on the plan of action and estimated number of calls, leads and database content.

NEW VISION SALES VIRTUAL BDC will work with your team to increase the traffic in the store, while allowing the sales team to do what they do best; SELL CARS! All of our Virtual BDC Services provide immediate response, connection or skilled and persuasive voicemail that generate call backs well above national average.
Setting, confirming, monitoring and following notes or instructions on CRM/Email; etc., regarding preferred future contact. NVS maintains a consistent follow up at customer’s discretion and continues to work end user for necessary conditions or reappoints until such time as directed to stop.

     
• The NVS BDC Works in Every Web CRM!
• Lowest Cost Toll Free #s and LIVE Transfers
• Lead Calling, Appt Setting & Follow Up
• Direct Mail Calls Appointed and Reported
• Follow Up & Database Mining Outsourcing
• Service Reminder, CSI & Appointment Setting
• Customer Survey Reports with Recordings
• CAO Certified Live Chat Instant Responders
• Glynn’s Original Boomerang, Skills Not Scripts™
  Methodology for a Modern and Proven
  Market Exclusive Advantage!
• Bilingual BDR’s & Training Consultants
• SMS Confirmations & Service Reminders